Frequently Asked Questions

Currently, Aboff's does not offer shipping. When you order online at aboffs.com, you can pickup at any of our 32 locations across Long Island. We also offer the ability to pickup your order curbside. Simply call the store when you arrive, and one of our paint experts will bring it out.

No, our website features only our core product selection that's available across most store locations. However, our physical stores carry additional specialty products that vary by location. We also have access to a wide selection of products through special ordering that aren't featured on our website.

For the full range of products and personalized service, visit one of our stores where our team can help you explore all available options and handle any special orders.

We value our contractor partnerships and provide several benefits to support your business:

  • On-site job assistance: Our team can provide support directly at your job locations
  • Dedicated sales representative: You'll have a personal point of contact who understands your specific needs
  • Competitive contractor pricing: Enjoy special discounted rates on our products and services

Ready to partner with us? Contact us today to get assigned your dedicated sales representative and start taking advantage of these benefits.

You can drop off leftover paint at any PaintCare drop-off site where it will be responsibly recycled. Click here to find your nearest drop-off site location.

All tinted paint is final sale and cannot be returned or refunded. For other products, we offer exchanges or refunds within 30 days with a store receipt for products that are in the original condition. Items must be in original condition with receipt and must be returned to the original store location where the order purchase or pickup was made. Email contact@aboffs.com for questions.

Pickup times are available for selection at checkout. Most orders can be ready in 30-60 minutes.

If you need your order sooner, give the store a call to see if they can have it ready earlier.

Yes, we offer custom paint tinting services. Our knowledgeable staff can mix any color you need for your project.

Just bring in a paint swatch, color sample, or describe the hue you need, and we'll mix a custom batch to match. We're happy to tint any of our premium paint products to your specifications.

Yes, we're happy to help you select the perfect paint for your project. Visit one of our stores, where our experienced staff can recommend the right products based on your specific needs. They'll ask detailed questions about your project to ensure you get the perfect paint.

It depends. Orders for tinted paint that have already been fulfilled cannot be changed or canceled. Standard (non-tinted) paint and supplies can be changed or canceled.

Call the store as soon as possible to request changes or cancellations.

Yes, we offer color matching for most products. Bring a physical sample (chip, fabric, or item) to the store, and our team will match the color and mix the product for you.

Yes, someone else can pick up your online order for you as long as they have a copy of your order confirmation. This can be a printed physical copy or a digital version on their phone or other device.

You choose your pickup time at checkout. If you can't make that time, call the store or email contact@aboffs.com to request an extension. If we don't hear from you, we'll hold the order for up to 1 week after the scheduled pickup time.

If a product appears on our website and does not display "Out of Stock," it is available. If you order an item that's out of stock, the store will contact you as soon as possible.

Tinted paint cannot be exchanged or returned. This paint is custom-mixed and considered a final sale.

Unopened, non-tinted paint can be exchanged within 30 days of purchase.

If exchanging for a paint with a different price, the difference will either be charged or refunded accordingly.

When you arrive for pickup, call the store and let them know you're outside. A team member will bring your order to your vehicle.

Our store pickup hours slightly vary by location. Curbside pickup is typically available from 1 hour after store opening until 1 hour before store closing. Check your local store's hours on our website or call the store to confirm.